Home Customer Services

Contact and Hours

Mon - Thurs 10:00am - 8:00pm

Fri & Sat: 10:00am - 5:30pm

Sun: Closed

 

Phone: 724-222-2400
Fax: 724-222-2606
Email: citlib@citlib.org

55 South College St.
Washington, PA 15301

Library Card

  • Any resident of Washington, Greene, and Fayette County may register for a free card;
  • A verifiable written form of identification, including current permanent address, is needed to apply for a library card;
  • Children under 16 are eligible for a library card with parental signature and identification;
  • Resident students attending a Washington County college may register for a 1 year library card with proper student identification;
  • Library cards are renewed every 3 years;
  • Library cards are not transferable;
  • Non-residents of Washington, Greene, and Fayette County are welcome to
    • Use their Access PA Library Card
      • OR
    • Register by paying an annual fee;
  • Lost or damaged cards are replaced for a $1 fee.
  • You must bring your library card in order to check items out or to use the public internet computers

Borrowing and Returning

  • Most materials may be borrowed for 14 days;
  • DVD's may be borrowed for 1 week;
  • Current periodicals are not available for loan;
  • Items may be renewed at the Library, by telephone (724-222-2400 ext. 222), or online up to 2 times;
  • Items may be returned inside the Library or at the Book Drop in the parking lot;
    • PLEASE NOTE: loan periods for currently popular and non-book items may vary;
  • Long-term loans are available upon request.

Fines

  • 20 cents ($0.20) a day for a maximum of $5.00;
  • EXCEPT
    • $1 a day with a maximum of $5 for DVD's.
    • 20 cents ($0.20) a day with a maximum of $5 for paperbacks and periodicals.
    • 20 cents ($0.20) a day for children's books with a maximum of $5.00.

Reserves

  • Items not currently available may be reserved at the Customer Service Desk or Online;
  • Notification will be made by telephone;
  • After notification, the item will be held at the Customer Service Desk for 7 days.

Inter-Library Loans (ILL)

  • Materials not owned by Citizens Library may be available from other libraries;
  • Requests for these materials can be made through the ILL desk at 724-222-2400 Ext. 225 or at the Customer Service Desk;
  • PLEASE NOTE:
    • a minimum of 1-3 weeks may be necessary for requested materials to be received;
    • renewals are not permitted on ILL items;
    • current items and historical, genealogical, or reference materials are usually not available from other libraries.

Internet

  • Internet computers are available to the public through the Reference Department;
  • Users MUST bring their library card OR computer user card in order to use the computer;
  • Users are asked to sign an internet agreement;
  • Users under 18 must have the policy validated by a parent or guardian; in the Children's Dept. they must have a parent/legal guardian stay with them;
  • Free WiFi service is also available;
  • On-line databases are available through the library on site or from home--see our "Electronic Resources" section for further information.

Memorial and Honorary Books

  • Memorial/honorary donations for books or to the general fund are available: contact the Customer Service Desk (ext. 222);
  • Items are marked with a gift plate;
  • See the "Donate" page for a form that can be printed and sent to the Library.

Printing

  • Printing prepared work: 20 cents ($0.20) a page.
  • No color copies; Black and White only
  • Prepay at Circulation Desk

Copy Machine

  • A copy machine is available at 15 cents (&0.15) per page.

Public FAX

  • A public fax is available during library hours at the Customer Service Desk;
  • Cost for a fax is $1.00 per page to send or receive (in continental U.S.).

Room Rentals

  • Meeting rooms of various sizes, some with kitchen facilities, are available to civic and cultural organizations for a fee;
  • For bookings and further information call extension 230 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Display Windows

  • Display space is available for exhibits by local clubs, hobby groups, collectors, and schools;
  • For bookings and further information contact Cindy (724-222-2400 ext. 236).
 
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